For any inquiries, suggestions, requests, or complaints, it's important to reach out to WestinPay's customer support team. Whether you're facing an issue or simply have a question, our dedicated support team is here to help.

WestinPay offers multiple ways to contact customer support. For general inquiries, you can visit our Contact Us page, where you'll find details for submitting feedback or requesting assistance.

Important: Submit a Support Ticket

If your issue is account-related or specific to your transactions, it is crucial that you log into your account first. From there, you can create a support ticket, which helps us address your concern more efficiently and securely. Here’s how:

Ways to Get in Touch

• Log into Your Account: To submit a support ticket, ensure you’re logged into your account on WestinPay. Login here.
• Submit a Support Ticket: Once logged in, visit the "Support" section and create a new ticket. Provide as much detail as possible about your issue.
• Track Your Ticket: After submitting your ticket, you will receive updates and can track the progress of your request directly through the support system.

Why Use Support Tickets?

Submitting a support ticket through your account ensures that your request is directed to the right department and handled securely. It also helps us maintain a clear record of your inquiry to provide you with the best possible service.

We are committed to resolving your issues promptly and effectively. If you need help, don’t hesitate to contact us through the Contact Us page.