Resetting Your Password

If you've forgotten your WestinPay password or need to reset it for any reason, you can easily do so through the WestinPay website or mobile app. Follow these steps to regain access to your account securely.

Steps to Reset Your Password

  • Go to the Login Page: Navigate to the login page on the WestinPay website or open the mobile app.
  • Click "Forgot Password": On the login screen, click the "Forgot Password?" link. This will direct you to the password reset page.
  • Enter Your Email Address: Provide the email address associated with your WestinPay account. Make sure it's the one registered with your account.
  • Check Your Email: You will receive an email with a password reset link. Click the link in the email to proceed to the reset page.
  • Create a New Password: On the reset page, enter your new password. Make sure it's strong and unique. Re-enter the password to confirm it.
  • Save Changes: Once you've entered your new password, click "Save" or "Reset Password" to update your credentials.

Tips for a Strong Password

  • Use a combination: Your password should include upper and lowercase letters, numbers, and special characters.
  • Make it unique: Avoid using easily guessable passwords, such as your name or birthdate.
  • Change it regularly: It's good practice to change your password periodically for added security.

What to Do If You Don’t Receive the Reset Email

If you don't receive the password reset email, check your spam or junk folder. If the email is still missing, try resending the request or contact WestinPay support for assistance by submitting a support ticket.

Security Reminder

After resetting your password, ensure your account is secure by enabling Two-Factor Authentication (2FA). This adds an extra layer of protection to your account, making it harder for unauthorized users to access your account.

To reset your password directly, visit this link.