Didn’t get the verification email? Check your spam folder or resend it. For assistance, email support@westinpay.com with your registered email and username. Our team will help promptly!
To request a username change, log in to your account, navigate to the support section, and submit a request. Provide valid reasons and details to ensure smooth processing of your request.
To change your email address, log in to your account, go to the support section, and submit a request. Provide your current and new email addresses for processing your change request.
To reset your password, visit the password reset page, enter your registered email address, and follow the instructions sent to your inbox to create a new password.
To update your personal information, log in to your account, navigate to the profile section, edit your details, and save the changes to keep your information up to date.
To protect your WestinPay account, enable Two-Factor Authentication (2FA), choose a strong password, and monitor account activity regularly for enhanced security.
Enable 2FA for extra security by linking your account to a mobile authenticator. If disabled, you may need to rescan the QR code or re-enter your 2FA code to reactivate it.
Having trouble with QR codes? Check the display settings, ensure the code is visible, and if issues persist, try refreshing or sharing the code securely to resolve display or sharing errors.
Learn about transaction fees for deposits, withdrawals, and transfers on WestinPay. For detailed fee information and calculations, visit the fee and transfer calculators.
Submit a support ticket for any account-related issues or inquiries on WestinPay. Learn how to provide the necessary details to resolve your concerns quickly.