Account Manager Account Manager

No verification email received

Didn’t get the verification email? Check your spam folder or resend it. For assistance, email support@westinpay.com with your registered email and username. Our team will help promptly!

Username Change Process

To request a username change, log in to your account, navigate to the support section, and submit a request. Provide valid reasons and details to ensure smooth processing of your request.

How to Change Your Email Address

To change your email address, log in to your account, go to the support section, and submit a request. Provide your current and new email addresses for processing your change request.

How to Reset Your Password

To reset your password, visit the password reset page, enter your registered email address, and follow the instructions sent to your inbox to create a new password.

How to Edit Your Personal Information

To update your personal information, log in to your account, navigate to the profile section, edit your details, and save the changes to keep your information up to date.

How to Enhance Your Account Security

To protect your WestinPay account, enable Two-Factor Authentication (2FA), choose a strong password, and monitor account activity regularly for enhanced security.

How to Enable and Disable Two-Factor Authentication (2FA)

Enable 2FA for extra security by linking your account to a mobile authenticator. If disabled, you may need to rescan the QR code or re-enter your 2FA code to reactivate it.

Troubleshooting QR Code Display or Sharing Issues

Having trouble with QR codes? Check the display settings, ensure the code is visible, and if issues persist, try refreshing or sharing the code securely to resolve display or sharing errors.

Understanding Transaction Fees

Learn about transaction fees for deposits, withdrawals, and transfers on WestinPay. For detailed fee information and calculations, visit the fee and transfer calculators.

How to Submit a Support Ticket

Submit a support ticket for any account-related issues or inquiries on WestinPay. Learn how to provide the necessary details to resolve your concerns quickly.