If you're experiencing issues with your account or need assistance with any transactions, submitting a support ticket to WestinPay is an effective way to get help. Follow the steps below to submit a ticket:

Steps to Submit a Support Ticket

• 1. Log into Your Account: Ensure you're logged into your WestinPay account on the login page.
• 2. Navigate to the Support Section: Once logged in, go to the "Support" section from your account dashboard.
• 3. Select 'Submit a Ticket': Click on the "Submit a Ticket" button to open the support ticket form.
• 4. Provide Ticket Details: Fill in the required fields, including the issue description, related transaction details, and any relevant information to assist our support team in resolving your issue.
• 5. Submit the Ticket: Once you have entered all necessary details, click the "Submit Ticket" button. Your ticket will be sent to our support team for review.

What Happens After You Submit a Ticket?

After submitting your support ticket, you will receive an email confirmation with your ticket number. Our support team will investigate your issue and reach out with updates or solutions as soon as possible.

Ticket Tracking

You can track the status of your support ticket in the "Ticket History" section of your account dashboard. Any updates regarding your ticket will be displayed there.

Important Tips

• Provide Clear Details: The more information you provide about the issue, the quicker our team can assist you.
• Check Your Email: Keep an eye on your email inbox for notifications regarding your ticket status.
• Follow Up if Needed: If you don't receive a response within a reasonable time frame, feel free to follow up with your ticket number.

Contact Support Directly

If you need immediate assistance, you can also contact WestinPay support by emailing us at support@westinpay.com.